Quick replies Quick replies serve as predefined responses aimed at efficiently managing frequently asked questions.

Connecting Instagram Grasp simplifies the management of your Instagram Direct messages and story replies by

Setting up a spam filter Log in to Grasp and go to this link or

Take over a locked conversation “When a user clicks the ‘Reply‘ button in a case,

Setup business hours Setting up business hours gives your team extra possibilities and flexibility in

Setup your auto reply message An automated welcome message can be essential for managing customer

Creating workflow rules In every customer service process there are these small pesky tasks that

Configure AI settings Our AI integration can be a powerful tool to enhance efficiency and

Connect Outlook to your Grasp Inbox Enhance your productivity by seamlessly integrating your Outlook inbox

Connect Gmail to your Grasp Inbox Enhance your productivity by seamlessly integrating your Gmail inbox