Connect Gmail to your Grasp Inbox

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Connect Gmail to your Grasp Inbox

Enhance your productivity by seamlessly integrating your Gmail inbox with Grasp. By doing so, you can consolidate various communication channels into a single inbox, enabling collaborative efforts to provide exceptional customer support.

To integrate your Gmail inbox with Grasp, please follow the instructions below:

1. Log in to your
Google Admin console using your Administrator account.
2. Navigate to Security > Access and data control > API controls.

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3. Choose ‘Manage Third-Party App Access‘.

4. Click on ‘Add app‘ and select ‘OAuth App Name Or Client ID‘.
5. Search for ““.

Select ‘Grasp‘ from the search results and click ‘Add‘.


Adding your Gmail account

  • When logged into your Grasp inbox, click on your profile in the upper left to go the admin settings. Then select ‘Mailboxes‘ under the ‘Channels‘ category menu.
  • Click the plus icon at the top of the page.
  • Select the Gmail (G-Suite / Workspace) option.
  • Provide a name for the mailbox. This name will not be visible to your customers. Click ‘Connect’ to continue.
  • A popup will appear, asking for your permission to connect your Gmail account. If you are not logged into your Gmail account, you will be asked to log in.
  • Click the ‘Accept‘ button to grant permission to connect your Gmail account to Grasp.
  • In a few moments, the page will refresh, and the mailbox will be added to your account. Try sending a message to your Gmail mailbox to see if the message arrives in your Grasp inbox.