How to connect an Instagram page

Table of Contents

Connecting Instagram

Grasp simplifies the management of your Instagram Direct messages and story replies by consolidating them into a single platform accessible by multiple users.

To set up your Instagram account in Grasp, follow these steps:

  1. Log in to Grasp and navigate to


  1. Access the ‘Settings‘ button in your inbox, then click on ‘Channels’ and select ‘Instagram Messenger.’

Once there, you’ll see a list of your Instagram connections. To add a new connection, follow these steps:

  • Click theĀ button at the top of the page.
  • Select ‘Continue with Instagram‘ This action will redirect you to log in to your Facebook account since Instagram settings are managed within Facebook.
  • After logging in, choose the correct Instagram Professional account you want to connect and proceed to the next step.
  • Now, select the specific Instagram pages you wish to link to Grasp and click ‘next.’
  • Facebook will present a list of permissions required for integration. Ensure you grant all necessary permissions and click ‘done.’
  • Upon confirmation, Grasp will display your newly configured Instagram page(s).

Note: If you need to remove a connected page, select it from the list and click the red ‘delete’ button. Once confirmed, you won’t receive new messages from that page. Deleting a connected page does not remove cases associated with it in Grasp.”

Hopefully, this provides clearer guidance for users setting up their Instagram connections within Grasp.