Setting up contact properties For whom is this feature? For all users Available in all

Setting up Conversation properties For whom is this feature? For admins Available in all plans

How to set up a chatbot flow? For whom is this feature? For admins Available

How to set up automation rules? For whom is this feature? For admins Available in

How to set up message templates For whom is this feature? For admins Available in

Where to find language settings? For whom is this feature? For admins Available in all

Create overview with labels For whom is this feature? For admins Available in all plans

How to add agents For whom is this feature? For admins Available in all plans