How to create a quick reply

Quick replies Quick replies serve as predefined responses aimed at efficiently managing frequently asked questions.

How to add an internal comment or call log

Add a comment Comments can be used to save and share customer or case related

How to enable two-factor authentication (2FA)

How to enable two-factor authenticatoin Enabling two-factor authentication helps keep your account safe, as it

Get started with AI

Get started with AI Our data shows that the average customer service representative spends roughly