How to add an internal comment or call log

Add a comment Comments can be used to save and share customer or case related

Do you offer a mobile app?

Do you offer a mobile app? Yes, we certainly do! Our mobile app enables your

How to enable two-factor authentication (2FA)

How to enable two-factor authenticatoin Enabling two-factor authentication helps keep your account safe, as it

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Get started with AI Our data shows that the average customer service representative spends roughly

Notification Settings

Where to find notification settings? For whom is this feature? For all users Available in

Display settings

Where to find display settings? For whom is this feature? For all users Available in

How to forward emails

How to forward emails For whom is this feature? For admins Available in all plans