How to edit the email signature

Table of Contents

How to edit the email signature

To set up or edit your email signature in Grasp, follow these steps:

  1. Mailbox settings page: Sign in to your Grasp account and navigate to the “Mailboxes” option under the “Channels” section in the left-hand menu.

  2. Choose Mailbox: Grasp will display a list of connected mailboxes. Click on the mailbox for which you would like to configure or edit the signature.

  3. Edit Signature: Once you are in the mailbox settings, scroll down to find the “Signature (HTML)” section.

    • HTML Format: Keep in mind that the signature is presented in HTML format. To add a line break, insert “<br>” wherever needed. You can use “<br>” multiple times in succession to create a blank line in your signature.

    • Enhance Your Signature: You can also enrich your signature using other HTML elements. For example, you can use “<img src=’URL’>” to add an image hosted online to your signature.

  4. Personalize with Variables: Additionally, you can personalize your signature by adding variables such as {AGENT_NICK}, {AGENT_NAME}, and {CASE_ID}.

By following these steps, you can easily set up or customize your email signature in Grasp to make your communications more professional and personalized.