Where to find notification settings?
For whom is this feature?
- For all users
- Available in all plans
Notifications settings
Click on your avatar in the upper-left corner of the inbox to open the menu. Go to ‘Notification settings’ and set the options for notifications to your liking.
In-app settings
Check the box if you want to receive notifications in the inbox as soon as a new message arrives. These notifications appear in the lower-left corner of the screen and remain until you click them away and thus have seen them.
Email notifications
If you want to receive an email with every new conversation that comes in, check this box. You can also choose to send the notifications to a different email address.
Sound notifications
Do you want to hear a sound as soon as a new conversation comes in? You can choose from several sounds. You can also choose a sound that plays as soon as a conversation is updated.
Desktop notifications
If you want to receive notifications via your desktop/browser, you can turn it on here. However, it is important that you give your browser permission to do so. This request appears automatically as soon as you click on the ‘Turn on desktop notifications’ button.
Don’t forget to click ‘Save’ once you have set everything up!